Privacy Policy

Welcome to Synthetic Visuals! Your privacy is important to us. This Privacy Policy outlines how we handle your personal information. If you have any questions, please contact us at support@syntheticvisuals.com.

By visiting our website (syntheticvisuals.com) and using our services, you entrust us with your personal data. We take this responsibility seriously and aim to explain in clear terms what information we collect, how we use it, and your rights regarding your data. If you disagree with any part of this policy, please discontinue using our website and services.

This policy applies to all data collected through our website and related services, including sales, marketing, and events (collectively referred to as “Services”).

GDPR Compliance

Synthetic Visuals adheres to the General Data Protection Regulation (GDPR), ensuring strict compliance with how personal data is collected, stored, and processed. Key provisions include:

  • Lawful Processing: We process personal data lawfully, transparently, and for specific purposes. Once no longer needed, data is deleted.
  • Your Rights Under GDPR:
    • Right to Access: Request copies of your personal data.
    • Right to Rectification: Request corrections to inaccurate or incomplete information.
    • Right to Erasure: Request deletion of your personal data under certain conditions.
    • Right to Restrict Processing: Request limitations on processing your data.
    • Right to Object: Object to our processing of your data under certain conditions.
    • Right to Data Portability: Request the transfer of your data to another organization or directly to you.
  • Data Protection Contact: We do not have a designated Data Protection Officer, but you can direct privacy-related inquiries to support@syntheticvisuals.com.
  • Data Breach Notification: We will notify relevant authorities and affected users within 72 hours of a data breach that poses a risk to individual rights and freedoms.
  • International Data Transfers: Any transfers of personal data outside the EU comply with GDPR standards to maintain data protection levels.

Information We Collect

Personal Data You Provide

We collect personal information when you voluntarily submit it via forms on our website:

  • Email Submission Form: We collect your email address to send a PDF document and may follow up via email if necessary.
  • Contact Form: We collect your name, email address, and message content to respond to inquiries and engage in communication.

Automatically Collected Information

When you interact with our website, we may collect non-identifiable technical data, including:

  • IP address, browser type, and device details
  • Operating system and language preferences
  • Referring URLs and access timestamps
  • Location data (if enabled)
  • Website usage patterns for security and analytics

Use of Information

We process your personal data transparently and in compliance with GDPR to:

  • Respond to Inquiries: Use contact details to provide requested information or services.
  • Marketing & Communication: With your consent, we send promotional updates. You may withdraw consent anytime.
  • Service Improvement: Analyze user behavior to enhance website functionality and user experience.
  • Security & Fraud Prevention: Protect against unauthorized access and maintain security.
  • Legal Compliance: Fulfill legal obligations, such as responding to regulatory requests.
  • Internal Analytics: Conduct research and reporting to improve business operations.

Information Sharing & Disclosure

We only share personal data with your consent, as required by law, or to fulfill business obligations.

Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. Industry-standard encryption protocols secure personal data during transmission.

Cookies & Tracking Technologies

We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect or store information.

Your Rights

You have the right to access, update, correct, or delete your personal data. Synthetic Visuals processes such requests in accordance with applicable laws.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be reflected in the “Revised” date and take effect immediately upon posting.

Contact Us

For questions or concerns regarding this Privacy Policy, contact us at support@syntheticvisuals.com.

Effective Date: May 2024